idompe Terms and Conditions

Introduction and Acceptance of Terms

These Terms and Conditions ("Agreement") constitute a binding agreement between you ("Player" or "User") and idompe ("Platform", "We"). This Agreement governs access to and use of the idompe website at idompe.net, including all services, games, promotions and features provided on it.

By registering an account, making your first deposit, or simply browsing the idompe website, you confirm that you have read, understood and agreed to be bound by all provisions in this document. If you do not agree with any part of these Terms, you are advised not to use idompe's services.

idompe operates under international licensing and is committed to providing a safe, fair and responsible gaming environment for all eligible players.

Eligibility and Registration Requirements

To register and use idompe's services, you must meet all of the following requirements:

• Be at least 21 years of age on the date of registration.
• Have full legal capacity to enter into a binding agreement under the laws applicable to you.
• Not be a person who has been barred from access by idompe or who has opted to self-exclude through the self-exclusion programme.
• Register in your own name and not on behalf of any third party.
• Provide true, accurate and complete information during the registration process, including your full name, date of birth, mobile phone number and a valid email address.

Only one account is permitted per individual. Duplicate or multiple accounts registered by the same person will be frozen without notice, and any balance in those accounts may be forfeited.

Account Management and Security

Players are fully responsible for all activities that take place in their account. This includes the obligation to:

• Choose a strong password and not disclose it to anyone.
• Ensure that no other party uses your account, whether with your knowledge or otherwise.
• Notify idompe immediately if you suspect that your account has been accessed without authorisation.
• Update your personal information whenever any changes occur, particularly your mobile phone number and email.

idompe will not be liable for any losses arising from unauthorised access to your account if you fail to take reasonable security precautions. Our 24/7 customer support is available via Live Chat and email in Malay and English to assist with any account-related issues.

Deposits, Withdrawals and Payment Methods

idompe accepts a range of payment methods for the convenience of players in Malaysia, including Touch 'n Go eWallet, DuitNow, online banking via FPX, ShopeePay, and cryptocurrencies (USDT, BTC, ETH).

• Minimum Deposit: RM20 per payment method.
• Minimum Withdrawal: RM50 per transaction.
• Withdrawal Processing Time: 10 to 45 minutes.

All deposits and withdrawals must use a method registered in the name of the player. idompe does not process payments to third-party accounts or numbers. If the payment details do not match the player's account information, the withdrawal request may be held until identity verification is complete.

idompe reserves the right to request identity verification documents (including MyKad or equivalent) before approving a first withdrawal or a large withdrawal, as part of anti-money laundering procedures.

Bonuses, Promotions and Wagering Requirements

All bonuses offered by idompe are subject to the specific terms and conditions set for each promotion. Bonuses cannot be converted directly to cash without meeting the associated wagering requirements.

Additional terms relating to bonuses are as follows:

• Bonuses are eligible to be claimed once only per registered player, household, IP address, or shared device.
• idompe reserves the right to cancel bonuses if a player is found to be abusing promotional offers, including using betting strategies designed to meet wagering requirements with unreasonably minimal risk.
• Bonuses that have expired or whose conditions have not been met within the specified period will be automatically removed from the account.
• The weekly VIP cashback programme is calculated based on net betting activity during that period and will be credited to the account on a regular basis.

Game Rules and Integrity

All games available at idompe, including slots, live casino, sports betting, Dragon Tiger and 4D Lottery, are run using certified random number generator (RNG) technology or are streamed live by licensed game providers. Game outcomes are independent and cannot be manipulated.

Players agree to:

• Not use any automation software, bots, or technical aids that provide an unfair advantage in any game.
• Not collude with other players to manipulate game outcomes, particularly in live table games.
• Accept game results as final. Any technical dispute must be reported to customer support within 24 hours after the game in question.
• Not claim winnings arising from clear technical errors or software bugs — idompe reserves the right to void such bets.

If a technical disruption occurs while a game is in progress, idompe will endeavour to restore the game to its last recorded state. However, idompe does not guarantee game continuity in the event of disruptions beyond its control.

Player Responsibilities and Responsible Gambling

idompe cares about player wellbeing. You are responsible for ensuring that your participation in gambling activities is within your financial means and is conducted responsibly.

• Do not gamble with money you cannot afford to lose.
• Set personal limits for your deposits, losses and playing time.
• If you feel that your gambling activity is beginning to affect your daily life, please contact our customer support to request self-exclusion options or account restrictions.
• idompe provides temporary and permanent self-exclusion tools for players who need a break or wish to stop gambling entirely.

For more information on responsible gambling resources and tools, please visit our Responsible Gambling page.

Intellectual Property

All content found on the idompe website, including but not limited to logos, graphic designs, user interfaces, text, images, software and databases, is the copyright and exclusive property of idompe or its relevant licensors.

Players are not permitted to copy, redistribute, modify, republish, or exploit any content from this platform for commercial purposes without written consent from idompe. Limited use of content for personal and non-commercial purposes is permitted provided appropriate attribution is given.

Liability Limit

To the extent permitted by applicable law, idompe is not liable for any indirect, incidental, consequential or punitive losses arising from the use of or inability to use this platform's services.

• idompe does not guarantee that the platform will always be free from interruptions or technical errors.
• idompe is not liable for financial losses incurred as a result of betting or gaming decisions.
• Any claims against idompe must be submitted within 30 days from the date of the relevant incident.

Players are fully responsible for ensuring that participation in online gambling is lawful under the laws of the jurisdiction in which they are located. idompe makes no representation that the use of this service is legal in all countries.

Amendments to Terms and Termination of Service

idompe reserves the right to amend, update or replace any part of these Terms and Conditions at any time, at our absolute discretion. Any material amendments will be communicated to players via a notice on the website or through the registered email address.

Continued use of idompe's services after the effective date of such amendments is considered acceptance by the player of the amended terms. If you do not agree with the amendments, you have the right to close your account and withdraw any eligible balance before the effective date.

idompe reserves the right to suspend or terminate a player's access to the platform at any time if:

• The player breaches any provision of these Terms.
• There is suspected activity related to money laundering or fraud.
• The player has chosen to voluntarily self-exclude.
• Legal or regulatory requirements necessitate termination of service to a specific user.